Refund & Return Policy

Everest Ranch is operated by E&M Western Couture LLC (DBA Everest Ranch).
E&M Western Couture LLC is the merchant of record and is fully responsible for all orders, payments, customer support, returns, and refunds for purchases made on everestranch.com.

Standard Return Policy

Most products are eligible for return within 30 days of delivery, unless otherwise stated on the product page.

To qualify for a return:

• Items must be new, unused, and in original packaging

• All tags must remain attached

• Items must not show signs of wear or use

Restocking Fee

Restocking Fee: $0.00

Everest Ranch does not charge restocking fees for returned items.

Return Shipping

Customers are responsible for return shipping costs, unless the return is due to:

• A damaged item

• An incorrect item received

Refund Processing

Once the returned item is received and inspected:

• Refunds are issued to the original payment method

• Refunds are typically processed within 5–7 business days

Processing time may vary depending on the customer's bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery so we can resolve the issue promptly.

How to Start a Return

To initiate a return, please contact our support team and include your order number.

Email: support@everestranchstore.com
Phone: (786) 462-1556

Business Address

Everest Ranch
24144 SW 118 Ave
Homestead, FL 33032
United States